Job Description

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Logistics and Reimbursement Coordinator to work at a premier client in Horsham, PA. With us, it’s all about finding the job that’s just right.

Why You Should Apply:

• Work with a renowned client that values patient care and operational excellence.
• Engage in a dynamic role with both individual and team-based responsibilities.
• Make a significant impact on patient experiences and program performance.
• Join a supportive environment that encourages professional growth and development.

Key Responsibilities:

• Perform day-to-day call center activities, including welcoming eligible patients, arranging travel and logistics, and handling reimbursement.
• Serve as the point person for patients/caregivers, supporting their treatment through an online case management system.
• Manage a geographical territory, fostering relationships with treatment centers to enhance engagement and program performance.
• Respond to patient and caregiver inquiries regarding support services and handle administrative tasks related to travel and logistics.
• Work alongside external vendors to verify patient travel expenses, maintaining accurate records in Salesforce.
• Adhere to SOPs to ensure compliance and provide empathetic, exceptional service to patients and caregivers.
• Collaborate with the Patient Support Call Center team to monitor performance and identify operational improvements.
• Assist with data collection to identify trends for program and customer experience improvement.

Note:

• Candidates must reside within an hour driving distance of Horsham, PA , as occasional in-office attendance will be required throughout the year.
• Training will be onsite.

Qualifications:

• Experience in call center operations, patient support, or logistics coordination.
• Proficiency in Salesforce and strong administrative skills.
• Excellent communication skills with a focus on empathy and customer service.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Ability to work collaboratively in a team environment and independently manage your territory.

What's Next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Logistics and Reimbursement Coordinator today!

Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team’s success, we encourage you to apply!

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

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