Service Counselor & Sales Counselor Job at Asbury Communities, Inc., Gaithersburg, MD

MEVPTGUyRllneTBJZTlpc2xYRWNNbWV3Q3c9PQ==
  • Asbury Communities, Inc.
  • Gaithersburg, MD

Job Description

Asbury Methodist Village is among the country’s largest continuing care retirement communities and proudly calls Montgomery County, Maryland, home. With 134 beautiful acres, our campus is a certified arboretum and includes a 17-acre wildlife preserve.

As part of the not-for-profit Asbury organization, Asbury Methodist Village offers senior independent living options such as Courtyard Homes, Villas, and spacious senior apartments, as well as assisted living, memory support, and quality skilled nursing care and rehabilitation therapy. These senior housing choices, combined with an outstanding tradition of quality and service, help Asbury senior living redefine the expectations of retirement living and aging services to ensure that you can anticipate more here.

Are you a dynamic sales professional looking for a meaningful career in an exceptional environment? We're seeking a results-driven and compassionate Sales Counselor to join our team at one of the region’s most celebrated Continuing Care Retirement Communities.

Here, you’ll do more than sell a product — you’ll guide individuals through a life-enhancing decision. You’ll introduce prospective residents to a vibrant, wellness-focused campus, innovative programs, and a deeply engaged community. Backed by a supportive team and a full suite of tools and resources, you’ll help seniors and their families discover a place where they can thrive.

Responsibilities:

  • Build and nurture lasting relationships with prospective residents and their families.
  • Conduct personalized discovery sessions to understand each prospect’s needs, goals, and concerns — and tailor your approach accordingly.
  • Present the unique benefits of our community through one-on-one meetings, tours, events, and group presentations both on and off campus.
  • Use a consultative sales approach to guide prospects through what is often a multi-month (or multi-year) decision-making journey.
  • Leverage marketing and CRM software ( Welcome Home ) to manage and track leads, identify trends, and develop follow-up strategies.
  • Evaluate financial qualifications using tools like Examiner , while guiding families through financial documentation and contracts.
  • Communicate regularly with key decision influencers, such as adult children, advisors, and caregivers.
  • Collaborate across departments to ensure a seamless and welcoming experience from inquiry to move-in.
  • Support marketing efforts by contributing to the development of sales materials and promotional strategies.
  • Set and meet monthly and quarterly sales goals in alignment with department objectives.

Qualifications:

  • Proven success in relationship-based sales (experience in senior living, real estate, hospitality, or healthcare is a plus).
  • Strong interpersonal and communication skills with a natural ability to build trust and rapport.
  • Proficiency with Microsoft Office computer package and the ability to learn Asbury’s database system.
  • Bachelor’s degree in marketing, business, communications, gerontology, or a related field.
  • Familiarity with financial concepts such as income, assets, insurance, and retirement planning.
  • Must possess knowledge and understanding of physical and psychological needs of geriatric population.
  • Must be able to work weekends as needed

Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .

Job Tags

Holiday work, Weekend work,

Similar Jobs

Aviata Health Group

Nursing Home Administrator Job at Aviata Health Group

 ...Aviata Health Group is seeking a qualified Nursing Home Administrator to join our growing family! We are searching for a Licensed Nursing Home Administrator (LNHA) to join our community that is resident & family focused, a team builder, and excited about the opportunity... 

Auto Glass Perfections

Virtual Chat Assistant-40$/Hour Job at Auto Glass Perfections

Job Description: Virtual Chat Assistant Position: Virtual Chat Assistant Job Type: Full-Time/Part-Time Location: Remote (Work from Home) Reports To: Customer Support Manager About the Role: We are looking for a Virtual Chat Assistant to join our dynamic... 

StrivePath

Academic, College Counselor (w/ opportunity to scale to F/T role) Job at StrivePath

Company Overview: StrivePath empowers students and families with personalized academic and college advising. We bring community resources and leverage comprehensive data to provide clarity in high school and college planning. Focusing on holistic development, we guide...

DANIEL DEFENSE LLC

LEAN SIX SIGMA BLACK BELT Job at DANIEL DEFENSE LLC

 ...and defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. We are seeking a Lean Six Sigma Black Belt to... 

Atlas Roofing Corporation

Industrial Maintenance Manager/Plant Engineer Job at Atlas Roofing Corporation

 ...Atlas Roof & Wall Insulation is seeking an Industrial Maintenance Manager Plant Engineer for the Phoenix, AZ polyiso foam...  ...inspection form. Maintains and repairs plant building and grounds items (including but not limited to walls, floors, roofs, windows...