Job Description

Overview

We are seeking a highly organized, proactive, and detail-oriented Office Manager to support the daily operations of our fast-paced entertainment and digital media company. This role reports directly to the CEO, Managing Director, and Senior Management Team and will also support the Accounts team on client-related production tasks. This role is ideal for someone who thrives in a creative, collaborative environment and can juggle administrative, production, and HR-related responsibilities with ease.

Technical Details

Location: Los Angeles 

Department: Accounts

Job Type: Full-Time, on-site

Qualifications

• 4+ years of experience managing the office, operations or people experience in a creative agency. 
• Ability to sit for prolonged periods at a desk while working on a computer. 
• Excellent written and verbal communication skills.
• Strong organizational and time management skills; able to juggle multiple tasks simultaneously.
• Comfortable managing confidential and sensitive information.
• Proficient in G-Suite, Trello, Box, Airtable, and Slack.
• Familiarity with major social media platforms and online content trends.
• A proactive team player who thrives in fast-paced environments and adapts quickly to change.
• Tech savvy and knowledge/interest in various types of technology tools.

ABOUT YOU  

This person will be required to execute administrative and operational tasks on behalf of the CEO, Managing Director, and Senior Management Team — as well as supporting the Accounts team with client projects (helping update documents, maintaining the smooth flow of communication between the accounts and creative team, etc). The role will consistently utilize a high level of competency in organizational planning, problem solving, decision making and time management. Therefore the ideal candidate is: 

Organized. You are dependable, detail-oriented, highly organized, and capable of handling multiple tasks at once.

Exhibits Excellent People Skills. You have strong written and verbal communication skills, allowing you to build strong relationships and clearly convey information to clients, vendors, and senior management in a professional manner.

Detail-oriented. Attention to detail is in your nature, you enjoy being precise and accurate but this doesn’t stop you from working quickly. 

A Problem Solver . You are a proactive self-starter who can think two steps ahead. When things are not going as planned, you maintain a calm demeanor and ensure the appropriate team members are informed. You excel under pressure and thrive in tight deadlines.

Film/Entertainment Lover. Interest in film/entertainment and the creative industry is a bonus.

Office Management & Administrative Support

• Serve as the primary liaison between building management and the office (e.g., parking passes, maintenance, facilities).
• Manage incoming calls, general email inboxes, and shared calendars.
• Maintain a clean and organized office environment, including kitchen upkeep.
• Coordinate weekly lunches and plan office events, celebrations, and team activities.
• Schedule internal and external meetings, including room bookings and video conferencing.
• Manage and keep track of all employee ticketing queue requests from the team. 
• Maintain and monitor the office kitchen, restocking snacks, beverages, and supplies. Ensure the kitchen area is tidy and stocked for employee use. 
• Handle day-to-day administrative tasks that support senior leadership and overall team operations.
• Work closely with IT to troubleshoot and resolve office IT related issues. 
• Assist Account Managers and Account Coordinators with daily production tasks, including but not limited to items such as: 
• Maintaining campaign documents, such as production timelines, trackers, feedback documents, etc. 
• Take notes in client calls or internal production meetings 
• Help schedule external meetings and calls
• Quality checking all production assets for typos, inconsistencies and that it adheres to the client’s feedback and brand guidelines. 

Human Resources & People Operations

• Manage job postings and coordinate interview scheduling with hiring managers.
• Track candidates throughout the recruitment pipeline and communicate updates.
• Oversee onboarding and offboarding of employees, including account setups, checklists, and welcome materials.
• Draft and maintain contracts for freelancers and contractors, ensuring accuracy and timely execution.
• Assist with the collection and verification of new hire paperwork and employee documentation.
• Maintain up-to-date employee records and manage time-off requests.
• Support internal communication, employee engagement, and team wellness initiatives.
• Address HR-related questions and ensure policies and practices are followed.
• Provide administrative and operational support to the Human Resources, Accounting, and Information Technology departments as needed.

Compensation

• Salary range: $75,000-$85,000/year, depending on experience
• Full-time, exempt role with paid time off and benefits package included
• Occasionally work may be required on weekend or late evenings

About Watson

Watson is a team of multidisciplinary makers, thinkers, and doers collaborating with some of the top entertainment studios and brands in the world. We create immersive stories, campaigns, and content with a focus on craft and conversation.

For over 15 years, we've been dedicated to the details, thoughtful design and copy, and an ongoing search for ideas that spark discussion. We strive to break the conventions of our industry, our tools, and our platforms in order for our work to be more noticed, valued, and discussed.

Our work spans across AV, digital, social, print, experiential, and OOH for brands like A24, Amazon, Disney, FX, Mattel, WB, and more.

Watson is independently-driven, creatively-led, and minority-owned.

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