Job Description

Lead Maintenance Technician

Longview, Texas (WDS)

Allied Property Management is looking for an experienced Lead Maintenance Technician for our multi-family community. This is a great opportunity for an experienced Maintenance Technician ? to work for a growing company which offers excellent benefits, training, performance bonuses and the chance to work with a successful team of high performers.

The Lead Maintenance Technician leads the maintenance processes for maintaining multi-family residential apartment communities which includes interior work (carpentry, plumbing, electrical, HVAC, masonry, and appliance repairs) as well as exterior work (repairing the physical structures of buildings, grounds and amenities).

Benefits:

• Paid Time-off including holidays
• Eligible for Performance Bonuses – paid monthly
• Employee Referral Bonus Program
• Health insurance and Telemedicine plans
• Dental and Vision Insurance
• Disability insurance
• 401(k) Retirement Savings Plan
• 401(k) Matching (we contribute to your retirement!)
• Company Paid - Employee Assistance Program
• Employee Discounts including housing discounts
• Company Paid and Supplemental Life Insurance

Position Summary:

• Complete all service requests within one (1) business day, except in extraordinary circumstances.
• Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities and grounds.
• Complete make-ready work in vacant apartments, which includes but is not limited to debris removal, repairs & replacement, paint, lock and key rotation and inspection. Coordinate and schedule housekeeping, carpet and flooring repairs as needed in cooperation with Community Manager.
• Ensure the maintenance shop is kept organized.
• Immediately resolve any conditions that appear unsafe and report areas of concern to Community Managers.
• Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience for the residents.
• Understands and follows Fair Housing practices and regulations.
• Knowledge of electrical and mechanical aspects of appliance repair
• Knowledge of HVAC troubleshooting and repairs, basic understanding and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems.

Qualifications:

• Supervising Experience: 2 years (Preferred)
• Multifamily Maintenance Experience: 2 years (Required)
• EPA and HVAC Certification (Preferred) – Company paid assistance to achieve certification within first year of employment.
• Available to work full-time hours, Monday through Friday
• Available for after hours, on-call shifts (As Required)

Certificates, Licenses and Registrations:

• Complete and pass the Fair Housing Training.
• HVAC license/certification - with company support - achieve this certification within first year of employment.

Skills and Abilities:

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours.
• Works diligently to secure best pricing for parts and labor as needed.
• Assist and follow all Emergency Procedures.
• Employee will be required at times to work overtime to complete reporting assignments (all overtime must be approved by supervisor before working).
• Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
• Must be available to work in an “on call” capacity as related to our 24-hour routine maintenance guarantee. Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification as detailed below.

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

*Allied Property Management is an EEO and ADA employer*

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