Job Description

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. 

We have an immediate need for a Director of Special Projects that will lead and manage high-impact, cross-functional initiatives. This role is essential in driving innovation, improving operational efficiency, and fostering collaboration across departments. The ideal candidate will possess strong leadership skills, project management expertise, and a proven track record of successfully executing complex projects from inception to completion. 

Responsibilities

Project & Department Leadership

· Oversee the planning, execution, and delivery of special projects that may include Post-merger Integrations,

process improvement initiatives, and strategic partnerships

· Serve in interim departmental leadership roles over shared services departments during periods of

transformation or transition.

· Oversee high-priority, non-routine projects as directed by the CEO and COO of the organization

· Develop comprehensive project plans that outline scope, objectives, timelines, and deliverables

· Ability to lead and manage 3 rd party vendors and internal teams

· Support major transformational initiatives such as workflow standardization and operating model

implementations.

Strategy Development and Analytics:

· Collect and analyze data to inform project decisions and track performance

· Utilize Excel, the Tableau Suite, and other analytical tools to analyze and visualize data in support of C-suite

decision-making

· Conduct research and analysis of complex analytical questions, develop recommendations, and implement

initiatives 

· Facilitate and develop Board and Executive level communications

Process Improvement:

· Comfortable driving standardization, efficiency and scalable processes through a systematic design process (e.g. Lean Six Sigma or similar methodology)

· Ability to mentor and teach team members about developing standards and SOPs for continued scaling

· Identify opportunities to improve efficiency through the use of automation and technology where appropriate

Qualifications

· Bachelors Degree, required. MBA, MHA or related Masters, preferred.

· At least five years related experience. Management consulting experience a plus.

· Strong organizational, communication and analytical skills.

· Excellent judgment and ability to maintain confidential and meticulous records.

· The ability to contribute in a team environment and to provide excellent customer service while maintaining a positive attitude.

· The ability to work independently, meet internal and external deadlines and produce a consistently high-quality product.

· Proficient with all Microsoft Office programs, particularly Excel, Word, and PowerPoint.

· Experience with data visualization tools like Tableau, Power BI, or Looker

· Experience with tools like Asana, Smartsheet, Monday.com, or similar for project tracking

· A curious mindset, strong attention to detail, and a bias toward action

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