Customer Service Representative - Banking Job at ManpowerGroup, Tarrytown, NY

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  • ManpowerGroup
  • Tarrytown, NY

Job Description

A well known financial institution in the area is seeking a Full-Time Teller to provide excellent client service in-person by welcoming clients, assisting with transactions, resolving service issues, and connecting clients to financial wellness conversations. This role offers a base hourly rate of $18.00-$22.60 depending on experience and location, plus short-term incentive compensation.

Primary Responsibilities

* Perform efficient, accurate teller functions in a branch setting, including cash handling and account transactions.

* Proactively identify and resolve client servicing issues, escalating as needed.

* Listen for financial needs during client conversations and transition clients to Bankers for deeper discussions.

* Educate and assist clients with financial wellness tools and digital banking options.

* Attend daily team huddles, follow compliance and security procedures, and maintain knowledge of products, fees, and policies.

* Work Saturdays as scheduled and perform other duties as assigned.

Required Experience

* Experience in a client service role (required).

* Experience in cash handling (required).

* General understanding of PC with Windows-based applications and calculator (required).

* Notary License (preferred).

Required Education

* High School Diploma, GED, or equivalent business experience (required).

Work Environment / Working Conditions

* Prolonged standing (5-8 hours/day), frequent use of hands, and ability to communicate in-person and by phone.

* Occasional bending, lifting (up to 30 lbs.), and forward reach.

* Ability to occasionally operate a motor vehicle with a valid driver’s license.

Job Tags

Hourly pay, Full time, Temporary work, Saturday,

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