Customer Service Representative Job at BakeMark, Portland, OR

MWtDQmUyaGJoU3dBZmQraW5IQWVNMks0Q1E9PQ==
  • BakeMark
  • Portland, OR

Job Description

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.

With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.

At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:

  • Competitive Compensation
  • Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
  • 401K (generous retirement benefits) with a Company Match
  • Paid Holidays and Paid Time Off

SUMMARY:

Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Download PSP orders into NDS system after review and correction of ROE Edit List.
  • When necessary, manually enter orders into NDS or PSP system.
  • Reviews and corrects Order File Status Report. Transfers order file for routing.
  • Notify customers or sales reps. of customer item “outs”.
  • Ensures COAs, and Spec Sheets are provided to Customers as necessary.
  • Daily invoicing of credit memos.
  • Credit and Collections Answers telephone and direct calls to appropriate person.
  • Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
  • Back up to Will-Call and other positions as directed by Supervisor.
  • Provide Sales Representative vacation relief.
  • Files documents as directed.
  • Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input.
  • Treat all customers both external and internal with dignity and respect.
  • Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
  • Other duties will be assigned as needed to meet company goals and objectives.

BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.

BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Job Tags

Holiday work, Relief,

Similar Jobs

Corestaff Services

Recruiter Job at Corestaff Services

 ...RECRUITER Our client is seeking a talented and motivated Corporate Recruiter to join a dynamic Talent Acquisition team. In this high...  .... Work closely with the talent acquisition manager to maximize the effectiveness of the recruiting process. Manage all information... 

Samsung C&T, Engineering & Construction

Document Controller Job at Samsung C&T, Engineering & Construction

Key Responsibilities: ~ Quality Documentation and Design File Management Manage quality documents and design files using Trimble software Ensure documents are accurate and up-to-date ~ Commissioning Document Management Organize and manage documents related...

GRT Financial

Human Resources Intern Job at GRT Financial

 ...HR INTERN: We are seeking a highly organized and detail-oriented individual to join our Human Resource team as a Level 1 Administrator. In this role, you will be responsible for supporting the HR efforts by supporting the needs of our employees, and working in the... 

Long Ridge Partners

Investment Funds Attorney (In-House) - Registered Funds Job at Long Ridge Partners

 ...this Division, the legal counsel/attorney would contribute to and/or be responsible for the following areas: ~1940 Act (Registered Funds + Hybrid Funds): Ability to manage alternative products, hybrid products such as BDCs and open-ended vehicles (evergreen funds).... 

Beacon Hill

Corporate Legal Assistant Job at Beacon Hill

 ...responsibilities include but are not limited to: Preparing Corporate legal documents for M&A transactions Prepare correspondence,...  ...time by inputting into Firm's system and processing monthly billing by working closely with assigned billing specialist. Keep current...