Client Relations Associate Job at Compunnel Inc., South Jordan, UT

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  • Compunnel Inc.
  • South Jordan, UT

Job Description

Overview:

This role focuses on handling written client complaints and senior investor concerns in compliance with regulatory requirements. As a Client Relations Analyst , you’ll investigate, research, and formally respond to client issues through written communication, ensuring that each case is handled professionally and meets firm policies.

Key Responsibilities:

  • Investigate and resolve a high volume of client complaint cases.
  • Write formal responses to communicate the firm’s decisions.
  • Ensure all handling of complaints meets regulatory and compliance standards.
  • Support other operational tasks such as:
  • Processing settlements
  • Managing client privacy opt-out requests
  • Answering incoming calls
  • Take on additional projects as needed.

Ideal Candidate Will Have:

  • Strong writing and communication skills
  • Attention to detail and ability to manage multiple cases
  • Familiarity with compliance and financial service regulations is a plus
  • Ability to work onsite full time

Job Tags

Full time,

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