Bilingual Customer Service Representative Job at Express Employment Professionals Tysons, VA, Springfield, VA

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  • Express Employment Professionals Tysons, VA
  • Springfield, VA

Job Description

Job description:

A leading National Distributor of exterior and interior building products is looking for a Bilingual Inside Sales/Customer Service Representative to join its team. This is a well-known national company with exceptional growth opportunities within their organization. Schedule: 7:00am-4:30pm Monday - Friday with rotating Saturday shifts (4 hours.)

What You’ll Do:

✔ Help customers identify the right products and solutions for roofing, remodeling, and building projects

✔ Upsell additional products using job-specific supply checklists

✔ Process sales orders and customer payments

✔ Coordinate customer pickups and communicate with the warehouse team

✔ Track deliveries and ensure timely, accurate order fulfillment

✔ Reorder inventory to maintain stocked shelves

✔ Address and resolve customer service issues

What We’re Looking For:

✅ Strong communication and interpersonal skills

✅ Good time management and ability to prioritize

✅ Basic computer skills

✅ Positive, team-oriented mindset with a customer-first attitude

✅ Industry experience is a plus, but not required

✅ Bilingual (English/Spanish)

Job Tags

Rotating shift, Saturday,

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